HeronClips

Privacy Policy

Last updated: 12 November 2026

1. Who we are

This policy explains how HeronClips (heronclips.com) handles personal data.

HeronClips is run by AIRPOST GLOBAL PTE. LTD., a company registered in Singapore (UEN 202346071K).

In this policy, "we" and "us" mean this company.

If you have a question about your personal data, email privacy@heronclips.com.

2. What we collect

From your Google account

You sign in with Google. This is the only way to sign in.

We ask Google only for these permissions: openid, email and profile.

We store these account records:

  • your Google account's unique ID
  • your email address
  • your name
  • the time you signed up
  • the time you last signed in

We do not store your profile photo.

Your videos and what we make from them

  • the video files you upload
  • the video links you enter, and the videos at those links
  • the transcripts made from your videos
  • the clips we make

How you use HeronClips

We keep usage records. They show which clips you download, delete or edit.

Access records

Our website is delivered through Cloudflare.

For security and to prevent abuse, Cloudflare and our servers process access records. These include your IP address, browser information and the time of each request.

Emails you send us

When you email us, we receive your email address and what you write. This includes privacy requests and copyright reports.

3. How we use it

  • To provide HeronClips. We use your data to sign you in, make your clips and return them to you.
  • To improve our AI. We use the usage records and transcripts that build up over time to improve how our AI picks parts of videos.
  • To keep the service safe. We use access records for security and to prevent abuse.
  • To reply to you. We use your emails to answer you and to handle your requests.

We return clips only to the person who put in the video. We do not publish clips on our website.

4. Cookies

We set only one cookie ourselves. It is a sign-in cookie that keeps you signed in.

The site needs this cookie to work.

Cloudflare, which delivers our website, may set its own cookies that it needs for security.

We do not use advertising cookies or analytics cookies.

5. Companies that process data for us

  • Google: sign-in, and Gemini AI
  • Anthropic: Claude AI
  • Groq: transcription AI
  • Cloudflare: website delivery and security

We do not take payments at the moment. When we add payments, we will add the payment company to this list.

6. Where data is processed

We process videos and store account records on servers that we run ourselves.

These servers are in South Korea.

The companies above process data in [TO BE DECIDED: countries, for each company].

7. How long we keep it

  • We delete original videos after [TO BE DECIDED: retention period for original videos].
  • We keep clips for [TO BE DECIDED: retention period for clips].
  • We keep transcripts and usage records after the original video is deleted. We keep them for [TO BE DECIDED: retention period for transcripts and usage records].
  • We keep access records for [TO BE DECIDED: retention period for access records].
  • After you delete your account, we handle your account records, transcripts and usage records as follows: [TO BE DECIDED: deleted or kept, and for how long].

8. Your requests

You can ask us to:

  • show you the personal data we hold about you
  • correct it
  • delete it
  • delete your account
  • withdraw your consent to our use of your personal data

To make a request, email privacy@heronclips.com.

We handle these requests in line with Singapore's Personal Data Protection Act (PDPA).

You can contact our Data Protection Officer at privacy@heronclips.com.

9. Age

You must meet the minimum age in our Terms of Service to use HeronClips.

10. Changes to this policy

We may change this policy. When we do, we update the date at the top of this page.

We tell you about important changes by [TO BE DECIDED: how we tell you].

11. Contact us